Important Utility Information
Most Katy neighborhoods have their own utility providers, especially for water, trash, and sewer service. So find your Katy neighborhood and look up the utilities on that page.
City of Katy Only
If you live in the incorporated part of Katy (check here), then the common providers of Katy utilities are shown below.
| Utility | Phone | Website |
| Electricity | Your Choice…go to: www.powertochoose.org | |
| Water/Sewer | 281-391-4801 See website |
City of Katy and Various County MUDs |
| Gas | 800-752-8036 | CenterPoint Energy |
| Cable & Internet | 800-288-2020 | AT&T |
| 800-776-9993 | Comcast | |
| Trash | ||
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>> See also: https://www.cityofkaty.com/residents/utilities-services
What is a MUD?
In most parts of Fort Bend County, neighborhood infrastructure is provided through a Municipal Utility District, commonly called a MUD. A MUD is a special-purpose local government entity created under Texas law to finance, build, and maintain essential utilities for a specific area—usually a residential community.
When a new subdivision is developed, the developer often forms a MUD to fund infrastructure such as water lines, sewer systems, drainage facilities, and sometimes roads, parks, or recreational amenities. Instead of the developer paying the full cost upfront, the MUD issues bonds to build these improvements. Those bonds are then repaid over time through property taxes collected from homeowners within the district.
For homeowners, this means that your property tax bill will typically include a separate MUD tax rate in addition to county, school district, and other local taxes. The MUD uses those tax revenues to repay infrastructure bonds and operate the district’s utilities. With a MUD you will have a monthly bill that covers your water, sewer, and trash service. In addition to that, your property taxes will include a portion that goes to the MUD. So they do add to your property tax bill.
A MUD is governed by a board of directors, usually elected by residents who live within the district. This board makes decisions about budgets, tax rates, and ongoing infrastructure maintenance.
MUDs are very common in fast-growing suburban areas like Fort Bend County because they allow new communities to develop without requiring existing taxpayers in nearby cities to fund the infrastructure. There are PROs and CONs of having MUDs to provide utilities, but regardless of our opinions on them, you will be hard-pressed to find many neighborhoods in this area that are not assigned to a MUD.
Helpful Katy Phone Numbers
The following is a list of helpful phone numbers and websites.
Katy City Hall
901 Avenue C
Katy, Texas 77493
281-391-4800
info@cityofkaty.com
Hours of Operation
Monday through Friday: 8:00 a.m. – 5:00 p.m.
The following departments can be contacted directly:
| DEPARTMENT | PHONE | |
|---|---|---|
|
Administration |
281-391-4800 | info@cityofkaty.com |
| Animal Control | 281-391-4740 | animalcontrol@katypd.com |
| City Council | 281-391-4800 | councilmembers@cityofkaty.com |
| City Engineer | 281-391-4800 | planning@cityofkaty.com |
| City Secretary | 281-391-4800 | citysecretary@cityofkaty.com |
| Code Enforcement | 281-391-4830 | katypermits@cityofkaty.com |
| Emergency Management | 281-391-3500 | oem@cityofkaty.com |
| Finance | 281-391-4800 | finance@cityofkaty.com |
| Fire | 281-391-3500 | fireinfo@cityofkaty.com |
| Fire Marshal | 281-381-4080 | katyfiremarshal@cityofkaty.com |
| Fussel Senior Citizen Center | 281-391-4837 | seniorcenter@cityofkaty.com |
| Human Resources | 281-391-4800 | humanresources@cityofkaty.com |
| Johnny Nelson Katy Heritage Museum | 281-391-4884 | travelkaty@cityofkaty.com |
| Keep Katy Beautiful | 281-391-4717 | kkb@cityofkaty.com |
| Mayor’s Office | 281-391-4800 | mayor@cityofkaty.com |
| Municipal Courts | 281-391-4810 | court@cityofkaty.com |
| Parks & Recreation | 281-391-4840 | katyparks@cityofkaty.com |
| Permits & Building | 281-391-4830 | katypermits@cityofkaty.com |
| Planning | 281-391-4800 | planning@cityofkaty.com |
| Police | 281-391-4848 | kpd@katypd.com |
| Public Works | 281-391-4820 | publicworksinfo@cityofkaty.com |
| Tourism & Marketing | 281-391-4800 | marketing@cityofkaty.com |
| Utility Billing/Trash & Recycle | 281-391-4801 | ub@cityofkaty.com |
| Visitors Center/Depot | 281-391-8400 | travelkaty@cityofkaty.com |
County Phone Numbers
|
Fort Bend County Services Animal Control Drivers License Household Hazardous Waste Collection Sites Tax Assessor Vehicle Registration Voter Registration
|
Harris County Services Animal Control Drivers License Handicap Placard Harris County Clerk Household Hazardous Waste Collection Sites Tax Assessor Vehicle Registration. Voter Registration |
Waller County Services Animal Control Drivers License Tax Assessor Vehicle Registration Waller County Appraisal District Waller County Courthouse, Hempstead Voter Registration |